General
Which insurances do you accept?
We accept Original Medicare and most PPO plans from Aetna, Anthem, Blue Cross Blue Shield, Cigna, Health Net, Humana, and UnitedHealthcare. If you have an HMO, Medicaid, or no insurance, don’t worry — we offer affordable self-pay plans so you can ...
How long does it take for my medication to be delivered?
Once Shapely processes your medication order, it will be sent immediately to a compounding pharmacy for processing. Typical delivery timelines are 3-7 business days. We recommend that you place medication orders early (at least 7 business days prior ...
Does Shapely provide refunds for medications?
At Shapely, we are committed to providing personalized, high-quality care for all our clients. Please note that we do not offer refunds for compounded weight loss medications. These medications are prepared by 503A FDA-regulated pharmacies ...
How do I access your companion app?
We use Healthie as our companion app and platform for connecting with patients. You can use Healthie to chat with your doctor and dietitian, send photos, and connect any fitness devices. After scheduling your appointment, you'll receive a link to set ...
How will I know if I am eligible to join Shapely by using your website?
1. Go to https://www.getshapely.com/ 2. Click Am I eligible? And answer the following questions. Once you click on Submit. You will be routed to schedule an appointment with out Board certified Shapely Doctor!
What certifications do your nutritionists have?
Megan Murphy is a registered dietitian with years of experience who provides nutrition assessment, counseling and education. She also works with patients who have other medical conditions that require close nutritional management, such as growth ...
Who are the providers at Shapely?
Shapely is proud to have a growing team of expert providers with deep knowledge in wellness, including physicians, nurse practitioners, and physician assistants. Our founder Dr. Justin Zaghi is a board-certified internal medicine physician who is ...
What does my Shapely subscription include?
Shapely provides a comprehensive and whole-person approach to weight loss. As a Shapely patient you will receive: Comprehensive & personalized care from the comfort of home One-on-one consults with licensed providers who are experts in weight loss, ...
How is Shapely different from other weight loss programs?
Shapely is a physician-led medical practice, not a diet company or subscription app. Every patient receives personalized, evidence-based medical care from licensed providers who specialize in weight management and metabolic health. Here’s what sets ...
What can I eat when I am enrolled in the Shapely program?
Shapely does not subscribe to any single diet or require you to have any specific kind of diet. Our expert physicians and dieticians will work closely with you to help you find a dietary lifestyle that works best for you, focusing on increasing your ...