General
How long does it take for my medication to be delivered?
Once Shapely processes your medication order, it will be sent immediately to a compounding pharmacy for processing. Typical delivery timelines are 3-7 business days. We recommend that you place medication orders early (at least 7 business days prior ...
Does Shapely provide refunds for medications?
At Shapely, we are committed to providing personalized, high-quality care for all our clients. Please note that we do not offer refunds for compounded weight loss medications. These medications are prepared by 503A FDA-regulated pharmacies ...
How do I access your companion app?
We use Healthie as our companion app and platform for connecting with patients. You can use Healthie to chat with your doctor and dietitian, send photos, and connect any fitness devices. After scheduling your appointment, you'll receive a link to set ...
How will I know if I am eligible to join Shapely by using your website?
1. Go to https://www.getshapely.com/ 2. Click Am I eligible? And answer the following questions. Once you click on Submit. You will be routed to schedule an appointment with out Board certified Shapely Doctor!
What certifications do your nutritionists have?
Megan Murphy is a registered dietitian with years of experience who provides nutrition assessment, counseling and education. She also works with patients who have other medical conditions that require close nutritional management, such as growth ...
Who are the doctors at Shapely?
Our founder Dr. Justin Zaghi is a board-certified internal medicine physician who has helped thousands of patients along their weight loss journey. After attending college at UCLA, he went to Harvard University and earned his MD and MBA degrees. He ...
What does my Shapely subscription include?
Shapely provides a comprehensive and whole-person approach to weight loss. As a Shapely patient you will receive: Comprehensive & personalized care from the comfort of home One-on-one consults with board-certified physicians who are experts in weight ...
How is Shapely different from other weight loss programs?
Here's what sets Shapely apart: ✅ Expert physician: Our founder and physician lead Dr. Justin Zaghi is an internal medicine specialist, graduate of Harvard Medical School, and specialist in weight loss. Unlike other weight loss providers that spend ...
What can I eat when I am enrolled in the Shapely program?
Shapely does not subscribe to any single diet or require you to have any specific kind of diet. Our expert physicians and dieticians will work closely with you to help you find a dietary lifestyle that works best for you, focusing on increasing your ...